The pandemic has shown these two years one thing: technology is here to stay for more than we think. Nevertheless, the human touch will remain for quite some time is still. But, what is agile got to do with this? A lot.

First of all, the design of any technology is human-centred. We need to interact as humans with machines and not the other way around. Besides, we humans are the ones who design them and have control over these tools which supposedly should make our life much easier and agile. It would just like this video I am going to share with you:

There is indeed a factor that also gets into our discussion: less is more. Therefore, to bring up a tool that should make your team’s life easier, it should also provide them with focus. But, focus on what? The current meaning of this focus schema should be centred on those tools which bring out the best in each person's productivity and link perfectly across the organization or the immediate interaction with its most communicative department. But, which tool is the best for me? One team leader should ask and answer the following: the best tool out there should provide my team agility and focus on their daily, monthly and yearly work. We have different approaches:

• Medium and Big enterprises: those who use ecosystems such as Salesforce, Microsoft or similar vendors, could go to their online partners. Which one are those? Those that connect their services with their core technologies. For instance, imagine you’re in the Salesforce ecosystem and you need an external (customers ) and internal (team’s / department stakeholders) tool to communicate. Then, you could integrate it into your system Slack.
• Small business: for those small companies that are looking for inexpensive tools, as well as productive, you can always search for those small ERPs (or perhaps a CRM could work just fine) that can integrate very much with your needs and objectives. For instance, imagine we are in an ecosystem like Hubspot. We could integrate their CRM with our flows and needs: if we’re using WordPress as your core webpage platform, the WordPress plugin will allow you to work the marketing tool and help you get leads, construct forms, live chats, and send information gathered from all of the above to the CRM. You can then use it to create targeted campaigns.

Are you still lost? Well, there are lots of websites in which you can get a look around for some ‘advice’, besides the ones we’ve just mentioned earlier, like Salesforce AppExchange. These are:

1. GetApp: you can look up business apps and check over 1 million verified ratings and reviews.
2. G2: You can choose the right software and services for your business based on 1,588,600+ authentic, timely reviews from real users.
3. Software Suggest: it helps businesses find the right software. You can get a free consultation from their experts.
4. Source Forge: this last one, is more open-source and technology-driven (developers software). However, you can still find, review and buy business software and IT services.

To sum up, the main objective when it comes to finding the right software comes first from exploring your needs from a management point of view (remember, the short and long-term view; learning curves sometimes are deeper than you may expect). Once you’ve done that, you can talk to your team and test their ‘interaction tasks with your current/future technology”. Finally, get your conclusions and start to focus on agility.